Gaming should always be a source of enjoyment — not financial stress or emotional strain. pk9 helps you enjoy gaming in a healthy and responsible way.
Features pk9 offers to keep you safe
Decide in advance how much you'll deposit daily, weekly, or monthly. Once you hit your limit, pk9 will automatically stop you.
Decide for yourself how long you'll play in one sitting. When the time is up, pk9 will remind you and can end the session if needed.
If you want to take a break from playing for a while, set a cooling-off period of 24 hours to 6 weeks. Your account will be inaccessible during this time.
If you feel gaming is getting out of control, self-exclusion lets you take a long-term break from pk9.
Play will automatically stop once you've lost a set amount. This protects you from chasing losses.
Pk9 strictly enforces an 18+ age policy. KYC verification ensures minors are completely blocked from access.
Responsible Gaming means enjoying gaming as a healthy form of entertainment — not treating it as a way to earn money or escape personal problems. pk9 believes every player deserves a safe and enjoyable gaming experience.
Online gaming is growing rapidly in Bangladesh. pk9's responsible gaming policy plays a key role in keeping players safe. We want you to play — but within your limits, by your own choice, and free from pressure.
Responsible gaming rests on three fundamentals — knowing your budget, staying in control of your time, and understanding your emotions. Keep these three in check and gaming will always stay enjoyable.
pk9's core principles: Gaming should be entertainment — not a burden. If you ever feel that playing is having a negative impact on your life, pk9 is always here for you.
We don't always notice when gaming starts to slip out of our control. Watch out for these warning signs in yourself:
Keep in Mind: One or two of the above signs don't necessarily mean addiction — but they are warning signals. Taking action early means you can address the issue before it becomes serious.
Pk9 lets you set various limits on your own. Activating these limits is entirely optional — but responsible players always use them.
| Limit Type | Description | Time to take effect |
|---|---|---|
| Daily deposit limit | Maximum daily deposit limit | Immediate |
| Weekly Deposit Limit | Total deposit limit over 7 days | Immediate |
| Monthly Deposit Limit | Total monthly deposit limit | Immediate |
| Loss Limit | Stop play after losing a set amount | Immediate |
| Session Time Limit | Maximum continuous play duration | Immediate |
| Cooling-off period | 24 hours – 6 weeks break | Immediate |
| Self-Exclusion | 6 months – permanent account closure | Within 24 hours |
Tip: Decreasing your limit takes effect immediately, but increasing it requires a 7-day waiting period — this is intentional, to protect you.
If you feel gaming is getting out of control, follow the steps below. pk9 is ready to support you at every step.
The first step to solving a problem is acknowledging it. Be honest with yourself — is gaming causing issues in your life?
Enable deposit limits, session limits, or a cooling-off period from your account settings. It's the simplest first step.
Our 24/7 live chat support team is ready to help with self-exclusion or any other assistance you need.
Gaming addiction is a mental health issue. Reach out to a professional counselor or mental health service.
Support from the people close to you is your greatest strength. Don't keep it hidden — talk openly.
Reflect on the questions below. This is not a formal test — just a way to become more aware of where you stand.
If most of your answers are "sometimes" or "often," reach out to pk9 support or consider self-exclusion. Asking for help isn't a weakness — it takes courage.
At pk9, you can build a few simple habits for responsible gaming that keep playing fun at all times: